Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had. Where to look when you lose faith and lack the answers.How to build trust with your reports through not being a boss.When you should look past an awkward interview and hire someone anyway.How to tell a great manager from an average manager.The Making of a Manager is a modern field guide packed with everyday examples and transformative insights, including: Manager’s tasks can be filled into 3 buckets people, process and purpose (making the team aware of what success looks like and ensure they care about achieving it) Your role as a manager is not to do the work yourself, even if you are the best at it, because that will only take you so far. If you care enough to be reading this, then you care enough to be a great manager. Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: Great managers are made, not born. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? She stared at a long list of logistics - from hiring to firing, from meeting to messaging, from planning to pitching - and faced a thousand questions and uncertainties. Results matter and they stem from the right why, who, and. Management is really a matter of purpose, people and process. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. A manager’s job is to get better outcomes from a group of people working together through influencing Purpose, People, and Process. Being a good manager is hard, and scary, but a very learnable skill.

Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: You don't really know what you're doing.

Julie zhuo the making of a manager